Use of Service
Janadesh provides a platform for citizens to:
- Submit complaints related to government or public services (e.g., damaged roads, water supply, streetlights).
- Share informational posts for public awareness.
- View updates from government authorities regarding the status of complaints.
You must be at least 13 years old to use the app. You are responsible for all activity under your account.
User Conduct
You agree not to:
- Abuse, hack, or reverse-engineer the app.
- Post false, abusive, illegal, or misleading complaints or information.
- Use the platform to harass, threaten, or spread misinformation.
Complaints & Posts
- All complaints and posts made through Janadesh are the responsibility of the user who submits them.
- Complaints should be accurate, specific, and related to genuine civic or government issues.
- Janadesh does not guarantee the outcome of any complaint, but government bodies may review and resolve them.
- Offensive or irrelevant content may be removed.
Government Responses
- Authorized government officials may respond to or update the status of complaints.
- Responses represent the respective department or authority, not Janadesh itself.
- Janadesh is only a medium to connect citizens and government; it is not responsible for how or when complaints are resolved.
Third-Party Content
Some content may come from users, officials, or external sources.
Janadesh is not responsible for the accuracy or reliability of third-party content.
Account Termination
We reserve the right to suspend or terminate accounts that:
- Post harmful, false, or irrelevant complaints
- Violate these Terms of Service
- Misuse the platform in any way
Intellectual Property
All logos, graphics, and app content are owned by Janadesh. You may not use them without permission.
Modifications
- We may update these Terms at any time. Changes will be posted here with the new effective date.
- Continued use of Janadesh means you accept the changes.
Disclaimers
- We do not guarantee that all complaints will be resolved or resolved within a specific timeframe.
- Janadesh is provided “as-is” without warranties.
Empowering Citizens. Strengthening Democracy.
Our mission is to create a transparent platform that connects citizens with their representatives and enables meaningful civic engagement.
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